Original price
$24,960.00
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Original price
$24,960.00
Original price
$24,960.00
Current price
$15,960.00
$15,960.00
-
$15,960.00
Current price
$15,960.00
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✓
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Oxygen Health Systems
Dealer
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✓Certified: ISO 9001, ISO 14001, ISO 13485
✓Questions? Call our Team: +1 251-292-1169
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FDA Disclaimer
At Mediriser, we are committed to transparency and believe in empowering you with the information you need to make informed decisions. Some products we sell are FDA-approved, while others are not intended or marketed as FDA-approved medical devices.
1. FDA-Approved vs. Non-FDA-Approved Products
Our curated selection of medical, mobility, and wellness equipment includes products that are FDA-approved for specific medical uses, ensuring your safety and peace of mind.
Other products — including certain soft hyperbaric chambers and wellness technologies — may be FDA-registered but not FDA-approved. Registration with the FDA indicates that the manufacturer has notified the FDA of the product’s existence; it does not imply approval or endorsement for medical use. In contrast, FDA approval means the product has undergone rigorous testing and evaluation by the FDA and is deemed safe and effective for its intended use.
2. Hyperbaric Chambers & Off-Label Use
The FDA has approved soft hyperbaric chambers operating at 1.3 ATA for treating altitude sickness.
Any use beyond this — including general wellness, recovery, performance enhancement, or treatment of chronic conditions — is considered off-label, even if the chamber is FDA-registered. Off-label use refers to using a product in a way that is not approved by the FDA. While it is not illegal, it is important to understand that the safety and effectiveness of the product for such uses have not been evaluated by the FDA.
3. No Medical Claims
Unless explicitly stated otherwise for specific FDA-approved products:
The FDA has not evaluated the products and statements on Mediriser.com.
Our equipment is not intended to diagnose, treat, cure, or prevent any disease.
Content on this website is for informational and educational purposes only and is not a substitute for medical advice.
4. Consult a Healthcare Professional
We strongly encourage all customers to speak with their healthcare provider before:
Starting any new recovery or wellness regimen
Using any equipment sold on our site
Treating existing conditions or symptoms
This is especially important for individuals who are pregnant, have pre-existing conditions, or are using prescription medications.
5. Results May Vary
Individual experiences may differ based on health status, product use, and lifestyle factors. No claims are made regarding guaranteed outcomes.
6. Limitation of Liability
Mediriser and its affiliates are not liable for any harm or adverse effects resulting from using or misusing our products. Users assume full responsibility for their decisions.
7. Questions?
If you have any questions about the FDA status of a specific product or would like further clarification:
OXYFLOW-Duo Sitting/Reclining 1.3 ATA Hyperbaric Chamber
The OXYFLOW-Duo is a double-width sitting/reclining hyperbaric chamber, uniquely designed for two people to sit side-by-side. Its angled chamber design is an ideal choice for those unable to use a top-entry chamber, or anyone who wants the flexibility to transition from sitting fully upright to reclining comfortably with the proprietary balanced lounge chair. Users enter from the front - the chamber unzips toward the feet with no more than 8 inches to step in and splits open in the middle for easy entrance.
At 89 inches in length, even taller individuals can stretch out comfortably. This is one of our best portable hyperbaric chambers, delivering compressed oxygen at 1.3 ATA (32 kPa) with the option to upgrade to 1.4 ATA.
This hyperbaric chamber can be operated alone for home use.
No prescription is required for this Hyperbaric Chamber - as with all hyperbaric chambers, we advise you to consult your doctor.
Powerful 1.3 ATA Oxygen Therapy
The OXYFLOW-Duo includes an upgraded 10 LPM oxygen generator delivering 18-20 PSIG at 95-96% oxygen purity for the most effective treatments. The higher PSI output ensures zero backpressure while maintaining full 10 LPM flow - a premium feature our competitors do not offer at this price point.
Operating pressure is 1.3 ATA (4.3 PSI) with an available upgrade to 1.4 ATA (5.8 PSI) for 33% greater oxygen density and improved delivery to tissues compared to 1.3 ATA.
Double-Width Design for Shared Sessions
The OXYFLOW-Duo's wide interior accommodates two people sitting side by side - a feature unique in the portable hyperbaric chamber market. The fully adjustable lounge chair supports up to 330 lbs., adjusts from fully flat to 90 degrees upright, and folds to 29″ L x 19″ W x 28″ H when not in use. When laid flat, the chair is 56 inches in length, ensuring maximum comfort for users of all sizes.
Engineered for Durability and Long-Term Performance
Built from double-sided 44 oz medical-grade TPU-coated PET polyester (Dacron - used by NASA in space suits), the OXYFLOW-Duo features triple and penta-welded seams and a proprietary 3-zipper system with a center anti-leak flap and outer dust cover zipper. Our systems have been tested running continuously for over 43,000 hours - some units tested at 1.8 ATA - with no faults. The reservoir bag is rated for 39 years of use at 1 hour per day, 5 days per week. Our clients include doctors, health practitioners, spas, and professional athletes who run our systems daily.
Advanced Safety Systems for Peace of Mind
The OXYFLOW-Duo is equipped with dual pressure relief valves at the foot of the chamber, a patented interior emergency relief valve, internal and external high-precision pressure gauges, a power outage alarm, attendant buzzer, and a walkie-talkie intercom system. A remote control enables fully unattended single-user operation from inside the chamber.
Certification:
ISO 9001 sets out the criteria for a quality management system. ISO 14001 sets out the criteria for an environmental management system. ISO 13485 specifies requirements for a quality management system where an organization needs to demonstrate its ability to provide medical devices and related services that consistently meet customer and applicable regulatory requirements.
A Positive Patient Experience
The OXYFLOW-Duo's wide interior and four panoramic double-deck windows provide generous light and visibility from multiple angles, significantly reducing claustrophobia. The proprietary adjustable chair allows each user to find their ideal comfort position from flat to fully upright throughout their session.
Optimal Air Conditioning
A 300-watt dehumidifier is included at no extra charge - saving over $700 versus competitors who charge extra for this essential accessory. An optional water-cooling air conditioning system is also available at additional cost to maintain approximately 70°F inside the chamber during sessions.
Interior Comfort and Operation
All chamber operations - pressurization, timer, and emergency decompression - can be controlled from inside by the user. A two-way LCD display, remote control, and interior controls allow fully unassisted single-person operation. The incremental auto-controlled session timer supports sessions of up to 2 hours.
For Practitioners
The OXYFLOW-Duo is designed for continuous daily clinic use with very little staff training required. The dual-occupancy design allows two patients to complete therapy simultaneously - maximizing throughput for clinics, wellness centers, and sports facilities. Sessions typically last 60-90 minutes for maximum therapeutic effect.
Emergency and Preventative Measures
Safety features include:
1. Gradual pressurization with incremental discomfort checks.
2. Emergency alarm for the patient to alert staff.
3. Patented emergency pressure relief valve - user presses interior button for instant depressurization and exit.
4. Walkie-talkie intercom for continuous communication with the patient.
5. Front-entry 3-zipper system with center anti-leak flap and outer cover zipper.
6. Interior controls for single-user operation of all features without assistance.
7. Power outage alarm system with automatic alert.
8. Remote control for unattended operation.
9. Dual internal/external high-precision pressure gauges for redundant monitoring.
Operational Costs: Total system runs at 1,460 watts: oxygen concentrator 640W, compressor 520W, dehumidifier 300W. No consumables required.
Specifications
Oxygen Health Systems - OXYFLOW-Duo Sitting/Reclining | 1.3 ATA
Full Specifications
30 lbschamber weight
1.3 ATAoperating pressure
520 Wcompressor power
89″chamber length
ComponentChamber
Weight30 lbs
Size (inflated)93″L x 42.5″W x 44.8″H
★1.3 ATA | 4.3 PSI | 32 kPa - upgradable to 1.4 ATA / 5.8 PSI
★89″ length - not inflated: 89″L x 41.7″H x 27.5″W
★Double-width design - two people sit side-by-side
★44 oz double-sided medical-grade TPU/Dacron PET polyester (NASA-grade)
★Triple and penta-welded seams for maximum structural integrity
★4 double-deck 1 mm thick panoramic windows for light and visibility
★Proprietary 3-zipper system - 2 chamber zippers with center anti-leak flap + outer cover zipper
★Front-entry design - opens toward feet, max 8 inches to step in
★Internal metal frame with bolsters to prevent rolling
★Wheels included for easy movement around home or office
★Rated for 25+ years; reservoir bag rated 39 years at 5 days/week
★Can be operated independently without a second person
★3-year warranty on chamber
ComponentLounge Chair
Capacity330 lbs
Folded size29″L x 19″W x 28″H
★Fully adjustable from lying flat to 90° fully upright
★Supports up to 330 lbs without rear support
★When flat: 56″ in length for full leg extension
★Mesh cloth surface with 45D high-density compression sponge
★Japanese brand 14-segment regulator for precise incremental adjustment
★Rounded steel skeleton for lasting structural durability
ComponentAir Compressor
Weight40 lbs
Size7.9″L x 19.7″W x 23.6″H
★520-watt oil-free, low-noise adjustable pressure control compressor
★High-volume airflow at 72 LPM
★Activated carbon 5-stage filtration - purifies air to micron level
★Unique CO₂ exhaust system - prevents build-up via pressure relief valves
★Dual inlet and outlet filtration for clean, purified air every session
Operational costs approx. $0.18-$0.22 per hour - only electricity required to run the compressor (520W), oxygen concentrator (640W), and dehumidifier (300W). No consumables needed.
Items Included In The Order
OXYFLOW-Duo Sitting/Reclining Chamber - What's included
Free Inclusions
Everything required to operate the chamber from day one is included, ensuring a positive experience for both user and practitioner from the very first session.
➜
Chamber capsule - double-width sitting/reclining type
89″ front-entry chamber with 4 panoramic windows, bolsters, wheels, internal metal frame, and 3-zipper anti-leak system
➜
Oil-free air compressor (520W)
72 LPM high-volume airflow with 5-stage activated carbon filtration, CO₂ exhaust system, and adjustable pressure control
➜
Drive DeVilbiss oxygen concentrator (10 LPM)
FDA-approved, 95-96% purity, 640W motor, 18-20 PSIG high-pressure output - no oxygen tank required
➜
Fully adjustable lounge chair
Flat to 90° upright with Japanese 14-segment regulator; supports up to 330 lbs; mesh cloth and high-density sponge cushioning
➜
Internal metal frame with bolsters
Structural support for easy entry and exit; bolsters prevent the chamber from rolling during or between sessions
➜
Air dehumidifier (300W)
Included as standard - saves over $700 versus competitors who charge extra for this essential comfort accessory
➜
Negative ion generator unit
Delivers negative ions at pressure for immune vitality, mold/mildew reduction, and cardiorespiratory support synergistic with HBOT
➜
Muffler for noise reduction
Designed to reduce compressor noise inside the chamber for a quieter, more comfortable session environment
➜
Oxygen breathing accessories
2 oxygen masks, 2 headsets, and 2 nasal cannulas for direct high-purity oxygen delivery during every session
➜
Finger pulse oximeter
Measures blood oxygen saturation during every session for real-time monitoring of therapy effectiveness
➜
Walkie-talkie communication system
Two-way communication between users inside the chamber and attendant outside - with power outage alert function
➜
Power outage alarm
Automatically alerts users of unexpected power supply interruptions for safety and peace of mind
➜
Remote control and two-way LCD display
Full internal and external control - remote allows unattended single-user operation of all features from inside the chamber
➜
Internal and external pressure gauges
High-precision dual gauges for redundant pressure monitoring from both inside and outside simultaneously
➜
Emergency pressure relief valve
Patented interior button instantly depressurizes the chamber for safe, independent emergency exit without tools or assistance
➜
3-year warranty + video training and support
Includes video setup training and 7/7 world-class customer support - installation services also available at additional cost
Patient experience highlights
ComfortDouble-width interior fits two people side by side; 4 panoramic windows reduce claustrophobia; adjustable chair goes from flat to 90° upright with 14-segment precision control
Air conditioning300W dehumidifier included free; optional water-cooling AC system available at additional cost to maintain ~70°F inside the chamber during sessions
Session timingIncremental auto-controlled timer up to 2 hours; standard sessions run 60-90 minutes; upgradeable to 1.4 ATA for shorter effective treatment times
International sales available - systems configured to your international voltage and plug type requirements upon request. Call 1-630-547-9336 to speak to a hyperbaric specialist.
Standard inclusion
Oxygen Concentrator
95-96%oxygen purity
10 LPMflow rate
640 Wmotor power
18-20 PSIGpressure output
Oxygen purity95-96% stable purity at 10 LPM - reaches full operating purity within just 5 minutes
Motor640 W heavy-duty motor for long-lasting durability and continuous 7x24 hour operation
Pressure output18 to 20 PSIG - high-pressure output eliminates backpressure at full 10 LPM flow
Molecular sieveFrance-imported CECA molecular sieve - rated for 16,000+ hours; available for use at high altitude
Alarm systemAutomatic alerts for power failure, low voltage, and low purity (optional) - continuous monitoring
CertificationFDA Approved - certified for medical and home oxygen therapy use; 3-year warranty
Dimensions13″L x 12″W x 24.5″H | Weight: 42 lbs | Power: 640W
FDA Approved95-96% O₂ purityNo oxygen tank required640W heavy-duty motorCECA molecular sieve16,000+ hour rated
Standard inclusion
Air Compressor
72 LPMairflow
Oil-freedesign
5-stagecarbon filtration
Adjustablepressure control
Airflow72 LPM high-volume output - powerful enough to pressurize and maintain the chamber at either 1.3 or 1.4 ATA
Pressure controlAdjustable pressure control system - dial in the exact pressure level required for each session
DesignOil-free, low-noise design - no lubricants that could contaminate the breathing air supply
FiltrationActivated carbon 5-stage filtering - effectively purifies air and removes all dust contaminants to the micron level
CO₂ managementUnique system prevents CO₂ build-up by exhausting through pressure relief valves automatically during every session
Dimensions7.9″L x 19.7″W x 23.6″H | Weight: 40 lbs | Power: 520W
72 LPM airflowOil-freeLow noise5-stage carbon filtersAdjustable pressureCO₂ exhaust system
Standard inclusion - saves $700+
Air Dehumidifier
Includedno extra charge
$700+competitor cost
Competitors charge over $700 for a dehumidifier - the OXYFLOW-Duo ships with one as standard in every order.
InclusionProvided as standard with every order - no additional cost, no optional extras needed
FunctionReduces in-chamber humidity levels to keep users comfortable and dry throughout the full session duration
Power300 watts - part of the total 1,460W system with no additional infrastructure required
Competitor costOther brands charge over $700 for this as a paid add-on - with the OXYFLOW-Duo it ships included as standard
Included free of charge - this alone saves you over $700 compared to competitor systems that charge extra for dehumidification.
Standard inclusion
Internal & External Pressure Gauges
Dualgauge system
High precisionaccuracy
High-precision pressure gauges installed both internally and externally - allowing accurate observation and control of pressure from both inside and outside the chamber at all times.
External gaugeMounted outside the chamber for easy monitoring by attendant or practitioner during sessions
Internal gaugeMounted inside the chamber so the user can independently monitor pressure at all times
PrecisionHigh-precision readings allow accurate control of pressure changes at any point during a session
BenefitFull visibility from both inside and outside - total peace of mind and control for users and caregivers alike
Safety system - standard inclusion
Emergency Pressure Relief Valve
Patenteddesign
Interioruser-operated
Instantdepressurization
DesignPatented emergency relief valve engineered for rapid and safe in-chamber depressurization
OperationUser presses the interior release button from inside the chamber - no tools or external assistance required
ActionInstantly depressurizes the chamber, allowing the user to open the zippers and exit quickly and safely
AdditionalDual pressure relief valves also located at the foot of the chamber for additional redundancy
PurposeDesigned for emergency situations - ensures users can always exit independently with a single press
Safety first - in any emergency, a single press of the interior button initiates rapid pressure relief, putting control entirely in the hands of the user inside the chamber.
Chair Options
Free choice of style - included with every order
Chair Options (Free choice of style)
Choose any of the available chair styles at no additional cost. All chairs feature a Japanese 14-segment regulator for fine incremental adjustment from flat to fully upright.
Available stylesAdjustable Green Chair / Adjustable Gray Chair / Adjustable PU Leather Chair
Surface materialMesh cloth for breathability and comfort during extended sessions
Cushioning45D high-density compression sponge for lasting comfort and support
RegulatorJapanese brand 14-segment regulator for precise incremental positioning
SkeletonRounded steel frame construction for durability and long-term use
Airflow160 LPM - maximum throughput for heavy clinical or multi-session daily use
Power750W | 110V-120V | 8.5A operating current
Weight88 lbs (43 kg) - designed for fixed clinical installations
Price - $450
160 LPM750WClinical grade
Optional add-on
Air Conditioning System
~70°Fmaintained temp
300 Wpower
42 lbsweight
110-120Vvoltage
Cooling methodDual-action water cooling - cools compressor air output and routes ice-cold water to an interior condenser simultaneously
Interior condenserRoutes ice-cold water inside the chamber providing significant immediate cooling effect throughout every session
Compressor coolingCools warmed air from the air compressor before it enters the chamber - removes heat buildup during extended sessions
HumidityBoth cooling actions actively remove humidity from the air inside the chamber
Internal fanAlso includes an internal cooling fan for additional airflow and comfort during sessions
Dimensions13″ x 16″ x 22″ | 42 lbs | 110-120V | 5-6A operating current | 300W
Water cooling system~70°F maintainedDual-action coolingHumidity removalInternal fan included
Note: The air conditioning option requires the special AC-compatible chamber variant with additional ports. This is different from the standard chamber - please confirm at time of order.
Price - $2,500
Optional add-on
Grounding System
3 itemsincluded
70x200 cmsilver fabric size
Silver fibercotton fabric
Easy setupplug & ground
Ground portHyperbaric chamber ground connection port - eliminates static build-up during sessions (requires a blank port on the chamber)
Silver fabricSilver-infused queen size flat sheet - 27.56 x 78.74 inches (70 x 200 cm); silver fiber cotton fabric construction
Rubber mat35 x 23.5 inch rubber mat - usable internally or externally; wipe down with 70% disinfectant for easy hygiene between sessions
OperationPlug the white wire into the 3rd outlet ground connection - simple one-step setup to establish your ground
Our grounding system has documented benefits to support inflammation response positively while providing a static-free environment for safety. See PubMed article
Price - $199
Optional add-on
Additional Oxygen Concentrator - Drive Medical
95%+oxygen purity
10 LPMflow rate
640 Wmotor power
18-20 PSIGpressure output
Oxygen purity95%+ stable purity at 10 LPM - reaches full operating purity within just 5 minutes
Motor640 W heavy-duty motor - rated for 16,000+ hours; available for continuous 7x24 operation
Pressure output18 to 20 PSIG - high-pressure output suitable for hyperbaric applications without backpressure
Molecular sieveFrance-imported CECA molecular sieve for exceptional purity and longevity
Full 3-year coverage on the main chamber body. All soft chamber viewport windows are covered for 20 years. Hardware including the oxygen concentrator, air conditioner, dehumidifier, and air compressor is covered against defects for 1 year from the date of purchase.
We pride ourselves on painstaking accuracy and crafting our equipment with the very highest quality raw materials. Based on 7 years of performance data, we know with a high degree of certainty that manufacturing defects, if any, are most likely to occur within the first 12 months. Should faulty materials or workmanship be found, we first provide troubleshooting guidance. If the issue remains unresolved, we provide complete replacement of all affected components at our sole discretion.
The warranty does not cover damage resulting from misuse, overuse, mishandling, unauthorized modification, sheathing change, inadequate maintenance, improper equipment handling, or user operation.
FAQs
Can I do HBOT by myself or is it a 2 person job?
Yes - you can use the OXYFLOW-Duo entirely on your own. Interior controls allow you to lock the zipper and start pressurization without any assistance. The included remote control enables fully unattended single-user operation from inside the chamber.
What all do I need with this hyperbaric chamber?
Everything you need is included: the chamber, oil-free air compressor, Drive DeVilbiss oxygen concentrator, fully adjustable lounge chair, oxygen masks, headsets, nasal cannulas, walkie-talkie system, finger pulse oximeter, dehumidifier, negative ion generator, and video training. 7/7 customer support is also included.
What pressure level does this chamber operate at?
The OXYFLOW-Duo operates at 1.3 ATA (4.3 PSI / 32 kPa) as standard. An optional upgrade to 1.4 ATA (5.8 PSI) is available, providing 33% greater oxygen density and improved tissue delivery for shorter, more intensive sessions.
Can two people use this chamber at the same time?
Yes - the OXYFLOW-Duo is specifically designed as a double-width chamber so two people can sit side by side during a session. This makes it ideal for couples, parent-child sessions, or clinics wanting to maximize throughput.
Do I need to install firewalls for using this system?
No additional firewalls are required. Our system runs the interior of the chamber at 40% oxygen. The oxygen converted from room air into 95% purity enters the chamber and, when exhausted, redistributes back into the room - resulting in the same or lower oxygen percentage than the room originally had. The net oxygen level in the room is never increased. This is fundamentally different from hospital-grade chambers that use compressed oxygen tanks, which can raise room oxygen levels if vented indoors.
Is the oxygen system included?
Yes. The Drive DeVilbiss 10 LPM oxygen concentrator is included as standard, providing 95-96% oxygen purity at 18-20 PSIG with no external oxygen tank required. Two oxygen masks, two headsets, and two nasal cannulas are also included.
Is this chamber safe for use?
Yes. The OXYFLOW-Duo includes multiple safety layers: a patented interior emergency pressure relief valve, dual pressure relief valves at the foot, power outage alarm, internal and external high-precision pressure gauges, attendant buzzer, and a proprietary 3-zipper system with center anti-leak flap. The system has been tested running continuously for over 43,000 hours - including stress testing at 1.8 ATA - with no faults.
How long is a typical session?
Most sessions last between 60 and 90 minutes, including pressurization and decompression. The built-in auto-controlled timer supports sessions of up to 2 hours with incremental adjustment.
Do you ship to Alaska & Hawaii?
Yes, we absolutely ship to Alaska and Hawaii. Please email us at support@mediriser.com or call 251-292-1169 with your address for a shipping quote.
How do oxygen molecules get deeper into your tissues with HBOT?
Under increased pressure, oxygen molecules are compressed and dissolve into the blood plasma - similar to how CO₂ dissolves into a carbonated beverage under pressure. This allows oxygen to reach areas of the body with limited circulation, cross the blood-brain barrier, enter lymph nodes, cerebrospinal fluid, and penetrate inflamed or hypoxic tissue. This exponentially increases oxygen delivery throughout the body and supports optimal cellular energy production (ATP), healing, and overall function. In summary: more oxygen delivered means more ATP produced, which is the energy currency every cell in the body depends on.
If for any reason you are not completely satisfied with your purchase, you may return any Hyperbaric Chamber Purchase within 14 Days of purchase.
The following rules apply:
Products must be returned in the original packaging and in a new and resellable condition. Refunds will be determined by incoming inspection and if not returned or packed properly, the refund may be denied. Shipping Fees are non-refundable. All returns must be made via our Return Procedure by filling out an RMA form in the MY ACCOUNT section or by requesting assistance from our sales team. There are few non-returnable products & services that may be offered on our website. It will indicate clearly in the product description if a different return policy applies. If the return of an item was caused by an error on our part or a manufacturer’s part, Oxygen Health Systems will cover the shipping fees. After 14 Days, any returnable chamber will have a 20% restocking fee, if Oxygen Health Systems approves the return. Please email us with any questions. DISCLAIMER: Depending on your building/home/office floor-plan, corridor, entryway width/dimension, turns, etc. you may need to consult your building/facility manager, renovation or construction specialist to ensure that there are no further space/maneuvering restrictions in bringing your hyperbaric chamber at its intended destination. OHS is not responsible for any errors. RETURN PROCEDURE
To return a product, you must first request a Return Merchandise Authorization (RMA) that is located in the MY ACCOUNT section next to each order item that you want to return. The RMA form will include an exact return address and detailed instructions on how to return a product. Please allow 24 to 72 hours for processing your claim.
The customer is responsible for all shipping costs (including warranty products) associated with any returns. DEFECTIVE, DAMAGED, OR INCORRECT PRODUCTS
We all know that accidents happen sometimes. If your product(s) have arrive defective, damaged, or simply incorrect, please contact our customer service department, at support@mediriser.com or call 251-292-1169 as soon as possible to with speak with our customer service. Be sure to have your order number ready for faster processing and leave a detailed message if possible. Please do not attempt to use, open or handle the item, especially if it is broken glass! We will send you a replacement item and provide you with a prepaid return label to return the defective item once we have received your request. In some cases the item may not need to be returned. Product(s) must be returned to us within 30 days. If the damage was caused by a shipping courier, we will schedule a damage pick up by the courier.
When a replacement item is requested to be shipped prior to the return of original merchandise, we may need to receive the original merchandise return, before we can ship the replacement. This is a case by case scenario and each defective, damage or incorrect product return process may be different.
ORDER CANCELLATIONS
Orders can not be cancelled once the order confirmation is received.
When you request a cancellation of an order or item it may take up to 72 hours to process your cancellation claim. This process may involve voiding orders in computer systems, removing items from backorder logs, having operations personnel pull items from production schedules and sometimes stopping orders at the shipping dock. Also note that sometimes products ship more quickly than expected, so we recommend that you do not purchase alternative products until receiving final confirmation of your cancellation.
REFUNDS & CREDITS
After we accept your return, you will be issued a refund via the same payment method as you had originally used to place the order (Credit Card, ACH and Check). The refund amount will be composed of the original purchase price minus shipping charges. You will be sent an email confirming receipt of the return and your credit. Please allow an additional 5-7 days for the credit to appear on your account.
At Medriser, we're committed to ensuring your order reaches you in a timely manner. Our shipping policy guarantees that your order will be processed and dispatched within 1-2 business days from the date of purchase. Once your order is shipped, you can expect it to arrive at your doorstep within 3-5 business days. We partner with reliable shipping carriers to ensure safe and efficient delivery of your medical supplies and healthcare products. For any inquiries regarding your order status or shipping, please don't hesitate to contact our customer care team for assistance.
Payment Policy: Medriser offers convenient payment options to make your shopping experience seamless. We accept major credit cards, including Visa, Mastercard, American Express, and Discover, as well as PayPal for secure online transactions. Your payment information is encrypted and protected to ensure your privacy and security. For any payment-related inquiries or assistance, please feel free to reach out to our customer care team. We're here to help make your purchase process as smooth and hassle-free as possible.
Our Price Matching Policy
At Mediriser, we are dedicated to offering you the most competitive prices online. We maintain strong partnerships with our suppliers to establish minimum advertised pricing guidelines for all our competitors. This means that every other online store selling the same product is expected to offer it at the same price.
Price Match Guarantee
If, within 14 days of your purchase, you discover another online store offering a lower price for the same product, please bring it to our attention. We will promptly contact the brand to ensure they comply with the minimum advertised price policy. If you qualify for a refund, we will credit the price difference back to your credit card.
Your Confidence Matters
We want you to shop with absolute confidence, knowing that you are receiving the best possible price for the product. If you find that our own website has reduced the price of the item you ordered within 14 days of your purchase, we will also refund the price difference.
Requesting Your Partial Refund
To request a partial refund, simply follow these steps:
Email us at support@mediriser.com with links to the product on both our website and the other dealer's website where you found the price difference.
Ensure that you make this request within 14 days from the date of your order.
We will process the credit accordingly and ensure that you receive the best deal possible.
Limitations of Our Price Match Guarantee
While we are committed to providing competitive pricing, our Price Match Guarantee does come with certain limitations:
You must purchase the item from our website before requesting the Price Match Guarantee.
Promotions such as rebates, holiday sales, and "buy one, get one free" offers do not qualify.
The item must be in stock on the competitor's website and be sold as brand new.
The competitor must be an online store and may not have a physical retail location.
The website in question cannot be a discounter or auction site (e.g., eBay, Overstock, Walmart, Amazon, etc.).
The competitor must be an Authorized Retailer of the product.
Our Price Match Guarantee includes both the item price and shipping charges but excludes sales tax.
Contact Us for Price Match Inquiries at support@mediriser.com
If you have any questions or wish to confirm whether we can price match a product before making your purchase, please reach out to us. We are here to assist you in securing the best deals on the products you need. Your satisfaction and savings are our top priorities at Mediriser.
Fantastic experience with Mediriser! We purchased a red light therapy bed and an HBOT machine. The customer service team was incredibly responsive throughout the entire process. Even when we hit a few unexpected bumps, they completely took ownership and went above and beyond to resolve them. Highly recommended for wellness equipment!
I am an executive at a large technology company, and represent a major lifestyle society with over 400 members as its president. My passion is lifestyle, and I have spent considerable time and resources testing and reviewing a number of therapies from a large number of suppliers. Allow me to say that the experience I have had so far with this company and product has been beyond exceptional. First, the customer care I have received is second to none. The team has been highly responsive no matter the day and time, provided accurate and sincere information, and given me the feeling of being looked after. I have not experienced this level of customer care before, and I would like to highlight that it is exemplary and I am ultimately grateful for this. Secondly, the product is of high quality and works better than expected. I have become an avid fan of HBOT therapy since I have received your product and would wholeheartedly recommend this therapy and your company to anybody. Lastly, what your company is doing for people is exceptional as it enables the wider public to have a revolutionary therapy at a highly affordable rate at home. Thank you for your time, effort and contribution to society. Please continue this great mission! Best regards.
Clinical excellence in a home setting. The UltraCare XT handles everything my wife's complex care protocol requires. The range of adjustment is excellent and the motor system is quiet and smooth. Her nursing team commented that having proper clinical equipment at home has made a genuine difference in her care quality. Mediriser was professional throughout.
I am really happy with my OxyRevo chamber. The support team was really helpful in helping me assemble it and to get the most out of my chamber. They are well priced for the quality! Thanks!
We recently purchased a Forward 90 from OxyRevo to treat my 5 year old son. He has horrible sores and itching from severe eczema. We had been paying $150 per week to have the HBOT treatment at a clinic. So, we decided it was time to buy an in-home unit. The HBOT treatment works wonders, and heals his skin within a day or two. We did intensive research to find the best system for our family, evaluating a dozen or more systems. After deciding on the OxyRevo Forward90, we couldn't be more happy. The unit is extremely high quality, comfortable, and easy to use. We really like that we can enter the chamber with our son, and sit upright while we watch movies together inside during treatment. The customer service has been top notch. The team even met with me via video chat to walk me through the showroom and explain the device in person before we bought it. We highly recommend OxyRevo, and our son's skin is as clear as it's ever been!
Compact and efficient the Chair Pro is ideal if space is limited. It fits comfortably in my home office and I do sessions during my lunch break. The 1.4 ATA is great for general wellness and cognitive performance. Mediriser was professional and communicative throughout the entire buying process.
The lying position in the Airvida Ultra makes sessions feel like true rest rather than a medical procedure. After six weeks of regular use my inflammation markers have dropped noticeably according to my doctor. The hard shell construction is premium and the 2.0 ATA ceiling gives flexibility for various therapeutic goals. Mediriser handled delivery and setup support perfectly.
The 550lb capacity of the Oasis Expandable was the primary reason we chose it and it handles the load with ease. The hi-low function is smooth and the expandable width means my husband has room to move comfortably. All electric adjustments work reliably. Mediriser was thorough in confirming the capacity and dimensions for our room before we ordered.
