Skip to content
Free Shipping On All Standard Orders
Free Shipping On All Standard Orders

About Us

Mediriser stands as a premier Direct-to-Consumer retailer serving the Durable Medical Equipment market in the US, specializing in mobility equipment for the disabled, elderly, and anyone in need.

The company primarily works with patient lifts, stair lifts, vehicle lifts, shower chairs, various bariatric furniture products, medical beds, and wheelchairs, all with the end goal of helping people improve their lives and minimize their daily difficulties.

Headquartered in Wilmington, Delaware, Mediriser manages a national network of service technicians to provide White Glove Delivery and In-Home Service, ensuring easy and pleasant delivery to the customer.

Mediriser's slogan is "When Care Meets Quality."

Customer Support : 9:00 Am to 5:00 Pm ( Mon to Fri) 

Address : 1007 N Orange St , 4th Floor 542 , Wilmington ,Delaware 19801 ,United States 

Email: support@mediriser.com

Phone:  +1 251-292-1169 

ShopPay

What is ShopPay?

ShopPay is a secure and convenient payment option that allows customers to complete their purchases quickly and easily. It streamlines the checkout process by saving your shipping and payment information, enabling faster transactions across participating stores.

How do I use ShopPay at checkout?

To use ShopPay, simply select it as your payment method during the checkout process. If you are a first-time user, you will be prompted to enter your email address and shipping information. Once your account is set up, future checkouts will be expedited as your information will be saved securely.

Is ShopPay secure?

Yes, ShopPay employs advanced security measures to protect your personal and payment information. All transactions are encrypted, and your data is stored securely, ensuring that your information remains confidential and protected from unauthorized access.

Can I track my order using ShopPay?

Yes, when you use ShopPay, you will receive order tracking information via email. This allows you to monitor the status of your shipment and stay informed about its delivery progress.

What should I do if I encounter issues with ShopPay?

If you experience any issues while using ShopPay, please contact our customer support team at support@mediriser.com. We are available to assist you with any questions or concerns you may have regarding your payment or order.

Can I use ShopPay for returns or exchanges?

Yes, if you need to return or exchange an item purchased through ShopPay, you can follow our standard return policy. Please ensure that the item is in its original condition and packaging, and contact us within 30 days of receiving your order to initiate the return process.

Are there any fees associated with using ShopPay?

There are no additional fees for using ShopPay. However, standard shipping and handling fees may apply based on your order and location. Please refer to our shipping policy for more details.

Can I use ShopPay on mobile devices?

Yes, ShopPay is optimized for mobile devices, allowing you to make purchases seamlessly from your smartphone or tablet. The mobile experience is designed to be user-friendly and efficient, ensuring a smooth checkout process.

Klara

What is Klarna?

Klarna is a payment service provider that allows customers to make purchases online and pay for them later. It offers flexible payment options, including the ability to pay in installments or defer payment for a specified period, enhancing the shopping experience by providing financial flexibility.

How does Klarna work?

When you choose Klarna at checkout, you can select from various payment options. You can either pay the full amount upfront, split the payment into installments, or defer payment for a specified period. Klarna will conduct a quick credit check to determine your eligibility for these options.

Is there a fee for using Klarna?

Klarna does not charge any fees for using its service if payments are made on time. However, late payments may incur fees, and it is essential to review the terms and conditions associated with your chosen payment plan to avoid any unexpected charges.

Can I use Klarna for all products on your site?

Klarna is available for most products on our site, but some exclusions may apply. It is advisable to check the payment options at checkout to confirm if Klarna can be used for your selected items.

How do I manage my Klarna payments?

You can manage your Klarna payments through the Klarna app or website. Here, you can view your payment schedule, make payments, and access customer support if needed. It is important to keep track of your payment due dates to avoid late fees.

What should I do if I have issues with my Klarna payment?

If you encounter any issues with your Klarna payment, it is recommended to contact Klarna's customer support directly. They can assist you with payment inquiries, account issues, and any other concerns related to your transactions.

Is my personal information safe with Klarna?

Klarna employs advanced security measures to protect your personal and financial information. They comply with industry standards and regulations to ensure that your data is secure during transactions.