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Shipping policy

At Mediriser, we understand the importance of timely delivery when it comes to your healthcare needs. We strive to ensure a seamless shipping experience, providing you with peace of mind and convenience.

Processing & Delivery Times

  • Order cut-off time: 2:00 PM
  • Orders are processed and dispatched within 1–2 business days from the date of purchase
  • Estimated delivery: 3–5 business days after dispatch
  • Shipping times may vary depending on location and unforeseen circumstances beyond our control

Shipping Fee

We offer free shipping on all standard orders to the lower 48 US states. No sales tax. No extra fees.

For orders to Alaska, Hawaii, or international destinations, please contact us at support@mediriser.com or +1 251-292-1169 for a shipping quote.

Shipping Partners

We work with reliable shipping partners who specialize in handling medical supplies and wellness equipment, ensuring your package is handled with care and delivered in a timely manner.

Order Tracking

  • A tracking number will be sent to your email once your order has been dispatched
  • Please allow up to 48 hours after dispatch before requesting tracking information
  • Use your tracking number to monitor your shipment in real time

Shipping Address

Please ensure the shipping address provided during checkout is accurate and complete to avoid any delays or misdeliveries. If you need to make changes to your shipping address after placing an order, please contact our customer support team as soon as possible.

Cancelling Orders

  • If you change your mind after placing an order, please contact us immediately
  • A full refund will be issued provided your order has not yet been prepared or shipped
  • Contact us by email within 24 hours of placing your order to request a cancellation

Shipping Delays

Shipping times are approximate and may be subject to unforeseen delays due to external factors such as weather conditions, natural disasters, or logistical disruptions. We will make every effort to keep you informed and minimize any inconvenience caused.

Customer Support

  • Hours: Monday to Friday, 9:00 AM – 5:00 PM
  • Email: support@mediriser.com
  • Phone: +1 251-292-1169
  • Address:
    1007 N Orange St, 4th Floor, Suite 542, Wilmington, Delaware 19801, United States

Thank you for choosing Mediriser. We appreciate your trust and look forward to serving you.