Original price
$19,999.00
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Original price
$19,999.00
Original price
$19,999.00
Current price
$11,900.00
$11,900.00
-
$11,900.00
Current price
$11,900.00
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Oxygen Health Systems
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✓Certified: ISO 9001, ISO 14001, ISO 13485
✓Questions? Call our Team: +1 251-292-1169
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FDA Disclaimer
At Mediriser, we are committed to transparency and believe in empowering you with the information you need to make informed decisions. Some products we sell are FDA-approved, while others are not intended or marketed as FDA-approved medical devices.
1. FDA-Approved vs. Non-FDA-Approved Products
Our curated selection of medical, mobility, and wellness equipment includes products that are FDA-approved for specific medical uses, ensuring your safety and peace of mind.
Other products — including certain soft hyperbaric chambers and wellness technologies — may be FDA-registered but not FDA-approved. Registration with the FDA indicates that the manufacturer has notified the FDA of the product’s existence; it does not imply approval or endorsement for medical use. In contrast, FDA approval means the product has undergone rigorous testing and evaluation by the FDA and is deemed safe and effective for its intended use.
2. Hyperbaric Chambers & Off-Label Use
The FDA has approved soft hyperbaric chambers operating at 1.3 ATA for treating altitude sickness.
Any use beyond this — including general wellness, recovery, performance enhancement, or treatment of chronic conditions — is considered off-label, even if the chamber is FDA-registered. Off-label use refers to using a product in a way that is not approved by the FDA. While it is not illegal, it is important to understand that the safety and effectiveness of the product for such uses have not been evaluated by the FDA.
3. No Medical Claims
Unless explicitly stated otherwise for specific FDA-approved products:
The FDA has not evaluated the products and statements on Mediriser.com.
Our equipment is not intended to diagnose, treat, cure, or prevent any disease.
Content on this website is for informational and educational purposes only and is not a substitute for medical advice.
4. Consult a Healthcare Professional
We strongly encourage all customers to speak with their healthcare provider before:
Starting any new recovery or wellness regimen
Using any equipment sold on our site
Treating existing conditions or symptoms
This is especially important for individuals who are pregnant, have pre-existing conditions, or are using prescription medications.
5. Results May Vary
Individual experiences may differ based on health status, product use, and lifestyle factors. No claims are made regarding guaranteed outcomes.
6. Limitation of Liability
Mediriser and its affiliates are not liable for any harm or adverse effects resulting from using or misusing our products. Users assume full responsibility for their decisions.
7. Questions?
If you have any questions about the FDA status of a specific product or would like further clarification:
The Lux-Air 36" Hyperbaric Chamber sets a new standard in soft chamber accessibility with its unique J-style door, delivering both Side Entry and Top Entry options through a single design. Simply rotate the chamber to choose whichever entry method suits you best. Developed specifically to overcome the difficulties of traditional tubular hyperbaric chambers, this system is ideal for those with joint replacements, limited mobility, or anyone who finds conventional chambers difficult to enter.
With a hidden interior frame and exceptionally wide door opening, the Lux-Air provides a genuinely roomy interior with a level of comfort unmatched in the portable chamber category. It can also be placed on a platform to simulate the ease of entering from a bed.
This hyperbaric chamber can be operated alone for home use. Must have full mobility to lay down and stand up again to exit.
No prescription is required for this 36" Hyperbaric Chamber. As with all hyperbaric chambers, we advise you to consult your doctor.
Penta Welded Windows Built for Decades of Use
The window welds on this chamber use penta welding technology that embeds the double-thick window 1.4 inches deep into the fabric. Competing manufacturers may use only a half-inch seam weld. This is a critical part of the product design that ensures this system lasts the test of time. A poor window design is visible when you see the window bubbling out at full pressure, as occurs with some direct competitors.
Standard 10 LPM Oxygen Concentrator Included
A 10 LPM Drive DeVilbiss oxygen concentrator delivering 95%+ purity at 20 PSI is included as standard. Many competitors do not offer an oxygen concentrator as an integrated feature. A dehumidifier is also included at no additional cost, keeping sessions comfortable by reducing humidity and lowering air temperature by approximately 4 degrees. An optional upgrade to 1.4 ATA / 42 KPA is available, providing a 33% increase in pressure for deeper tissue oxygen penetration.
Built to Last 25 to 30 Years
Triple and penta welded seams, medical-grade 3-layer PET Polyester/TPU Dacron material sourced from Germany, and a proprietary J-shape dual-zipper system with a center flap all combine to make the Lux-Air the most durable portable chamber available. The outer cover zips over the entire chamber for additional environmental protection including from pets. An ultra-quiet compressor delivers 70 or 110 LPM, significantly more airflow than competing units.
Superior CO2 Management and Dual-Action Cooling
Compressed air enters from the head end and travels through the chamber, exiting via dual redundant silent pressure relief valves at the foot. This airflow path actively exhausts CO2 buildup for more effective treatments. The optional dual-action air conditioning system is the only one of its kind in the hyperbaric industry, cooling both incoming compressor air and routing ice-cold water to an interior condenser to counteract all four heat factors inside the chamber simultaneously.
Certifications
ISO 9001 sets out the criteria for a quality management system. ISO 14001 sets out the criteria for an environmental management system. ISO 13485 specifies requirements for a quality management system where an organization needs to demonstrate its ability to provide medical devices and related services that consistently meet customer and applicable regulatory requirements.
Also certified: CE.
Emergency and Preventative Measures
Dual redundant pressure relief valves at the foot of the chamber provide continuous pressure management throughout every session. A patented interior emergency relief valve allows the user to press a release button from inside to depressurize the chamber rapidly and exit safely without any external assistance. A power outage alarm, attendant buzzer, remote control, intercom, and interior controls for independent operation provide comprehensive safety coverage.
Operational Costs: No consumables required. Electricity only: compressor 520 W, oxygen concentrator 640 W, dehumidifier 300 W. Total system 1,460 W. Air conditioner upgrade adds 550 W.
Specifications
Oxygen Health Systems - Lux-Air 36" Soft Shell | 1.3 ATA
Full Specifications
36"diameter
1.3 ATAoperating pressure
1,460 Wtotal system power
30 lbschamber weight
ComponentChamber
Weight30 lbs
Size36" Dia. x 89" L
*1.3 ATA | 4.3 PSI operating pressure
*36" diameter x 89" length
*Medical-grade 3-layer TPU/PET Dacron material - NASA-grade sourced from Germany
*Penta welded seams and windows - 1.4" deep window embed vs 0.5" competitor standard
*Dual-layer J-shape zipper with silicone-sealed center flap and outer cover zipper
*J-style door - Side Entry or Top Entry - just rotate the chamber
*Two double-deck 1 mm thick windows
*Internal metal frame with bolsters prevents rolling
*Wheels included for easy indoor movement
*16" elevation platform included for bed-height entry
*Can be operated independently without a 2nd person
*Outer protective cover zips over full chamber
ComponentAir Compressor
Weight40 lbs
Size7.9"L x 19.7"W x 23.6"H
*420 W oil-free, ultra-quiet design
*70 LPM standard airflow (110 LPM upgrade optional)
*Adjustable pressure control system
*5-stage activated carbon filtration down to micron level
*Dual redundant silent pressure relief valves at foot
*Internal and external high-precision pressure gauges
Operational costs: electricity only - compressor 520 W, oxygen concentrator 640 W, dehumidifier 300 W. No consumables required.
Items Included In The Order
Lux-Air 36" Soft Shell - What's Included
Items Included In The Order
Everything required to begin therapy immediately is included. The Lux-Air 36" ships as a complete system with no additional equipment purchases needed to start your first session.
➤
36" Soft Shell Chamber Capsule
36" diameter x 89" length with J-style door for Side Entry or Top Entry - penta welded seams and 1.4" deep window embeds for decades of use
➤
16" Elevation Platform
Raises the chamber to bed height for effortless entry and exit - ideal for those with limited mobility or joint conditions
➤
Oil-Free Air Compressor (70 LPM)
420 W ultra-quiet unit with adjustable pressure control and 5-stage activated carbon filtration down to micron level
➤
Drive DeVilbiss 10 LPM Oxygen Concentrator
FDA Approved - 95%+ oxygen purity at 18-20 PSIG with 640 W motor and 3-year warranty - no external oxygen tank required
➤
Dual Redundant Silent Pressure Relief Valves
Silent valves at the foot of the chamber eliminate the hissing sound during sessions while maintaining continuous pressure management
➤
Comfort Mattress
Padded interior mattress for full-session comfort during standard 60-90 minute sessions
➤
Interior Metal Frame with Bolsters
Hidden structural interior frame prevents rolling and supports easy entry and exit - bolsters secure the chamber position
➤
Air Dehumidifier (included free)
300 W dehumidifier ships standard with every order - a $700 value at no additional cost, reduces humidity and lowers interior temp by approximately 4 degrees
➤
Negative Ionization System
Delivers pure oxygen with negative ions to promote immune function and benefits synergistic with HBOT
➤
Remote Control and Two-Way LCD Display
Full session control with auto timer up to 2 hours - included for fully unattended single-person operation
➤
Intercom and Attendant Buzzer
Two-way communication system and attendant alert for assisted or monitored sessions
➤
Oxygen Breathing Accessories
2 oxygen masks, 2 headsets, and 2 nasal cannulas for direct 95%+ oxygen delivery during sessions
➤
Finger Pulse Oximeter
Measures blood oxygen saturation in real time during sessions for monitoring and peace of mind
➤
Power Outage Alarm and Noise Muffler
Power outage alarm alerts user and attendant immediately - acoustic muffler reduces operational noise for a relaxed session environment
User experience highlights
J-door accessSide Entry or Top Entry with a single rotation - the most accessible portable chamber design available for those with limited mobility, joint replacements, or difficulty with conventional chambers
Penta welded windows1.4" deep window embeds vs 0.5" competitor standard - no window bubbling at full pressure, built for decades of daily pressurized use
25 to 30 year buildNASA-grade Dacron material, triple and penta welded seams, and J-shape silicone-sealed zippers rated for continuous home use over a generation
Installation service available - professional installation can be arranged for a worry-free setup experience. Additional fees apply. Call 251-292-1169 or email support@mediriser.com. Video training and ongoing support included with every order.
Standard inclusion
Drive DeVilbiss 10 LPM Oxygen Concentrator
95%+oxygen purity
10 LPMflow rate
640 Wmotor power
18-20 PSIGpressure output
Dimensions13"L x 12"W x 24.5"H | Weight: 42 lbs | Power: 640 W
Oxygen purity95%+ stable purity at 10 LPM - reaches full operating purity within 5 minutes of startup
Pressure output18-20 PSIG - eliminates backpressure for consistent 10 LPM flow at all times
Total oxygen flow15 LPM total oxygen flow with 70 LPM air flow for high-volume consistent delivery
TechnologyPSA molecular sieve continuous flow oxygen production - no external oxygen tank required
Alarm functionsAutomatic alarms for power failure, low voltage, and low purity (optional) for safe unattended use
Lifespan16,000+ hours operational life - rated for 7x24 continuous use including at high altitude
Competitors charge over $700 for a dehumidifier. The Lux-Air 36" ships with one as standard in every order.
Power300 W unit included as standard with every order at no additional cost
FunctionReduces in-chamber humidity and can lower interior air temperature by approximately 4 degrees for added comfort
Competitor costOther brands charge over $700 for this as a paid add-on - with the Lux-Air 36" it ships included as standard
BenefitDry, comfortable air throughout every session - essential for extended or daily home use of the chamber
Included free of charge - this alone saves over $700 compared to competitor systems that charge extra for dehumidification. Not to be confused with the optional dual-action Air Conditioning system which provides full temperature control.
Standard inclusion
Internal and External Pressure Gauges
Dualgauge system
High precisionaccuracy
High-precision pressure gauges installed both internally and externally, allowing accurate observation and control of pressure from both inside and outside the hyperbaric chamber at all times.
External gaugeMounted outside the chamber for easy pressure monitoring by an attendant or caregiver during sessions
Internal gaugeMounted inside the chamber so the user can monitor and control pressure independently at all times
PrecisionHigh-precision readings allow accurate control of pressure changes at any point during a session
BenefitFull pressure visibility from both inside and outside - total peace of mind for both user and caregiver
Safety system - standard inclusion
Emergency Pressure Relief Valve
Patenteddesign
Interioruser-operated
Instantdepressurization
DesignPatented emergency relief valve engineered for rapid and safe in-chamber depressurization
OperationUser presses the interior release button from inside the chamber - no tools or external assistance required
ActionInstantly depressurizes the chamber allowing the user to open the zippers and exit quickly and safely
Additional valvesDual redundant silent pressure relief valves at the foot provide continuous pressure management throughout every session
PurposeDesigned for emergency situations - ensures the user can always exit independently with a single press
Safety first - in any emergency, a single press of the interior button initiates rapid pressure relief, putting control entirely in the hands of the user inside the chamber.
Optional Add Ons
Pressure upgrade option
1.4 ATA Pressure Upgrade
1.4 ATAmax pressure
5.8 PSI42 KPA
+33%vs 1.3 ATA
Deepertissue penetration
Pressure1.4 ATA | 5.8 PSI | 42 KPA
Increase vs standard33% higher pressure than the standard 1.3 ATA configuration
BenefitIncreased oxygen density allows for shorter treatment times and improved oxygen delivery to all tissues
Tissue penetrationDenser oxygen at 42 KPA penetrates deeper into tissues for more beneficial treatments compared to 1.3 ATA
33% more pressureDeeper tissue oxygen deliveryShorter treatment timesImproved results
Price - $1,890
Compressor upgrade - option 1
120 LPM Upgraded Air Compressor
120 LPMairflow
Oil-freedesign
Eco-friendlynon-toxic
Dual filterinlet and outlet
Airflow120 LPM - significantly higher volume for faster pressurization and superior airflow performance
DesignOil-free, quiet operation with non-toxic, eco-friendly construction throughout
FiltrationSuper adsorption activated filters with double inlet and outlet filtration for ultra-clean air delivery
120 LPM airflowOil-freeQuiet operationNon-toxic and eco-friendlyDual inlet and outlet filter
Price - $300
Compressor upgrade - option 2
160 LPM Upgraded Air Compressor
160 LPMairflow
750 Wpower
88 lbsweight
8.5 Aoperating current
Airflow160 LPM maximum output for the highest-volume pressurization performance available
Power750 W motor at 110V-120V with 8.5 amp operating current
Weight88 lbs / 43 kg heavy-duty unit built for demanding continuous operation
DesignOil-free construction for clean, uncontaminated airflow into the chamber at all times
160 LPM airflow750 W motor110V-120VOil-freeHeavy-duty
Price - $450
Optional - not included standard
Dual-Action Air Conditioning System
~70 Fmaintained temp
300 Wpower
42 lbsweight
Dual-actioncooling system
Dimensions13" x 16" x 22" | Weight: 42 lbs
Voltage110V-120V | 5-6A operating current | 300 W
Cooling action 1Cools incoming air from the compressor - counteracts heat buildup from equipment operation over time
Cooling action 2Routes ice-cold water to an interior condenser providing a significant direct cooling effect inside the chamber
Humidity removalBoth cooling actions work together to remove humidity from the chamber air throughout every session
Internal fanInternal cooling fan also included for additional air circulation inside the chamber
ExclusivityOxygen Health Systems is the only hyperbaric manufacturer to offer a true dual-action air conditioning system for portable chambers
Dual-action coolingInterior condenserHumidity removalInternal fan included~70 degrees maintained
Price - $2,500
Optional add-on
Grounding System
3 itemsincluded
70x200 cmsilver fabric size
Silver fibercotton fabric
Easy setupplug and ground
Ground portHyperbaric chamber ground connection port - eliminates static build-up during sessions (requires a blank port on the chamber)
Silver fabricSilver-infused queen size flat sheet 27.56 x 78.74 inches (70 x 200 cm) silver fiber cotton fabric construction
Rubber mat35 x 23.5 inch rubber mat usable internally or externally - wipe down with 70% disinfectant for easy session-to-session hygiene
OperationPlug the white wire into the 3rd outlet ground connection - simple one-step setup to establish your ground
Documented benefits supporting positive inflammation response while providing a static-free environment for safety. See PubMed Article
Price - $199
Disinfection option
Purify-One UV Wand (Price - $399.00)
10+ yearsuseful life
UV-C and UV-Adual wavelength
8 Wwattage
~90 minsbattery life
Size14.5" x 1.625" x 1.25" slim, handheld design easy to use in any space
Weight6.5 oz lightweight enough for extended use without fatigue
WavelengthsUV-C: 270-280 nm / UV-A: 380-405 nm dual-spectrum disinfection for superior pathogen elimination
Irradiance12 mJ / cm2 industry-leading output for effective surface disinfection
VoltageDC 5V / 2A standard USB charging
Wattage8 W efficient power usage for consistent disinfection performance
Timer60-minute built-in timer set and go for hands-free operation
Battery2,000 mAh approximately 90 minutes of continuous use per charge
ColorWhite
Warranty1 year from date of purchase
ApplicationsHospitals, hospitality, homes, education, restaurants, retail, and day-to-day personal use
Best-in-class disinfection10+ year lifespanDual UV-C and UV-AHospital gradeCordless and portable60-min timer
Optional upgrade - additional concentrator
10 LPM Oxygen Concentrator - Drive Medical (Additional Unit)
95%+oxygen purity
10 LPMflow rate
640 Wmotor power
3-yearwarranty
Dimensions13"L x 12"W x 24.5"H | Weight: 42 lbs
Total flow (dual setup)15 LPM total oxygen flow with 70 LPM air flow when paired with the included concentrator
Oxygen purity95%+ stable purity at 10 LPM reaching full operating purity within 5 minutes of startup
Motor640 W heavy-duty motor rated for continuous 7x24 operation with 16,000+ hour lifespan
Alarm functionsAutomatic alarms for power failure, low voltage, and low purity (optional) for safe unattended use
CertificationFDA Approved | 3-year warranty | Available for use at high altitude
FDA Approved95% O2 purity640 W motor16,000+ hour lifespan3-year warranty
Price - $1,499
Warranty
Oxygen Health Systems
Warranty
3 yearschamber warranty
20 yearswindow warranty
1 yearhardware warranty
Coverage summary
Full 3-year coverage on the main chamber body. All soft chamber viewport windows are covered for 20 years. Hardware including the oxygen concentrator, air conditioner, dehumidifier, and air compressor is covered against defects for 1 year from the date of purchase.
We pride ourselves on painstaking accuracy and crafting our equipment with the very highest quality raw materials. Based on 7 years of performance data, we know with a high degree of certainty that manufacturing defects, if any, are most likely to occur within the first 12 months. Should faulty materials or workmanship be found, we first provide troubleshooting guidance. If the issue remains unresolved, we provide complete replacement of all affected components at our sole discretion.
The warranty does not cover damage resulting from misuse, overuse, mishandling, unauthorized modification, sheathing change, inadequate maintenance, improper equipment handling, or user operation.
FAQs
Can I do HBOT by myself or is it a 2 person job?
Yes, you can use this chamber completely alone. Interior controls allow you to lock the zipper and start pressurization without any external assistance. The included remote control makes solo operation straightforward. You must have full mobility to lie down and stand up again to exit the chamber.
What all do I need with this hyperbaric chamber?
This is a complete system. It includes the 36" chamber, Drive DeVilbiss 10 LPM oxygen concentrator, oil-free air compressor, dehumidifier, 16" elevation platform, comfort mattress, finger pulse oximeter, oxygen masks, headsets, nasal cannulas, remote control, intercom, power outage alarm, and pressure gauges. Video training and ongoing support are also included. No additional purchases are needed to start your first session.
What pressure level does this chamber operate at?
The standard chamber operates at 1.3 ATA (4.3 PSI). An optional upgrade to 1.4 ATA (5.8 PSI / 42 KPA) is available, providing 33% more pressure for deeper tissue oxygen penetration and more effective treatment outcomes.
Does this chamber require a prescription?
No prescription is required for the Lux-Air 36". As with all hyperbaric systems, we advise consulting your doctor before beginning therapy, especially if you have any pre-existing medical conditions.
What makes the J-door design different from a standard chamber?
The J-style door provides both Side Entry and Top Entry options by simply rotating the chamber to whichever orientation suits you. The exceptionally wide door opening and hidden interior frame make access far easier than traditional tubular chambers, which typically require kneeling or crawling in. Combined with the included 16" elevation platform, users can enter and exit with the same ease as getting into or out of a bed.
Is the oxygen concentrator included?
Yes, a Drive DeVilbiss 10 LPM oxygen concentrator is included as standard. It is FDA Approved, delivers 95%+ oxygen purity at 18-20 PSIG, and carries a 3-year warranty. No external oxygen tanks are needed at any time.
How long is a typical session?
Most sessions last between 60 and 90 minutes. The built-in auto timer allows sessions to be programmed for up to 2 hours. The system manages pressurization and decompression automatically so you can focus entirely on your therapy.
Is this chamber safe to use?
Yes. The Lux-Air 36" includes multiple safety systems: a patented interior emergency pressure release button, dual redundant silent pressure relief valves at the foot of the chamber, a power outage alarm, attendant buzzer, intercom, internal and external pressure gauges, and full interior controls for independent operation. The penta welded seams and triple-reinforced zipper system also provide structural integrity for safe pressurized use over decades.
Do you ship to Alaska and Hawaii?
Yes, we absolutely ship to Alaska and Hawaii. Please call us at 251-292-1169 or email support@mediriser.com with your full address for a shipping quote.
Do I need to install firewalls for using this system?
No additional firewalls are required. The system converts room air into 95% oxygen that enters the chamber at approximately 40% oxygen concentration. This oxygen then evacuates through the pressure relief valves back into the room, resulting in the same or lower ambient oxygen percentage than the starting level. Unlike hospital-grade compressed oxygen tank systems, this setup does not raise room oxygen levels and is designed for safe indoor home or office use.
How do oxygen molecules penetrate deeper into tissues during HBOT?
Under increased atmospheric pressure, oxygen molecules compress in size and dissolve directly into the blood plasma rather than being carried only by red blood cells. This is similar to CO2 dissolving into soda under pressure. Once dissolved, oxygen can reach tissues with limited circulation, cross the blood-brain barrier, enter lymph nodes, cerebrospinal fluid, and musculoskeletal tissue. Oxygen is the final electron acceptor in the Electron Transport Chain where ATP energy is produced. Greater oxygen delivery means more cellular energy production, faster tissue repair, and improved function across all organs and systems in the body.
How durable is the Lux-Air 36" chamber?
The Lux-Air 36" is built to last 25 to 30 years or more using NASA-grade Dacron material (double-sided 44 oz medical-grade TPU coated PET polyester sourced from Germany), triple and penta welded seams, and a proprietary dual-layer J-style zipper sealed with silicone and a center flap. Penta welded windows are embedded 1.4 inches deep into the fabric - far exceeding the half-inch seam welds used by competitors. This construction level ensures the system maintains structural integrity under daily pressurized use for decades.
If for any reason you are not completely satisfied with your purchase, you may return any Hyperbaric Chamber Purchase within 14 Days of purchase.
The following rules apply:
Products must be returned in the original packaging and in a new and resellable condition. Refunds will be determined by incoming inspection and if not returned or packed properly, the refund may be denied. Shipping Fees are non-refundable. All returns must be made via our Return Procedure by filling out an RMA form in the MY ACCOUNT section or by requesting assistance from our sales team. There are few non-returnable products & services that may be offered on our website. It will indicate clearly in the product description if a different return policy applies. If the return of an item was caused by an error on our part or a manufacturer’s part, Oxygen Health Systems will cover the shipping fees. After 14 Days, any returnable chamber will have a 20% restocking fee, if Oxygen Health Systems approves the return. Please email us with any questions. DISCLAIMER: Depending on your building/home/office floor-plan, corridor, entryway width/dimension, turns, etc. you may need to consult your building/facility manager, renovation or construction specialist to ensure that there are no further space/maneuvering restrictions in bringing your hyperbaric chamber at its intended destination. OHS is not responsible for any errors. RETURN PROCEDURE
To return a product, you must first request a Return Merchandise Authorization (RMA) that is located in the MY ACCOUNT section next to each order item that you want to return. The RMA form will include an exact return address and detailed instructions on how to return a product. Please allow 24 to 72 hours for processing your claim.
The customer is responsible for all shipping costs (including warranty products) associated with any returns. DEFECTIVE, DAMAGED, OR INCORRECT PRODUCTS
We all know that accidents happen sometimes. If your product(s) have arrive defective, damaged, or simply incorrect, please contact our customer service department, at support@mediriser.com or call 251-292-1169 as soon as possible to with speak with our customer service. Be sure to have your order number ready for faster processing and leave a detailed message if possible. Please do not attempt to use, open or handle the item, especially if it is broken glass! We will send you a replacement item and provide you with a prepaid return label to return the defective item once we have received your request. In some cases the item may not need to be returned. Product(s) must be returned to us within 30 days. If the damage was caused by a shipping courier, we will schedule a damage pick up by the courier.
When a replacement item is requested to be shipped prior to the return of original merchandise, we may need to receive the original merchandise return, before we can ship the replacement. This is a case by case scenario and each defective, damage or incorrect product return process may be different.
ORDER CANCELLATIONS
Orders can not be cancelled once the order confirmation is received.
When you request a cancellation of an order or item it may take up to 72 hours to process your cancellation claim. This process may involve voiding orders in computer systems, removing items from backorder logs, having operations personnel pull items from production schedules and sometimes stopping orders at the shipping dock. Also note that sometimes products ship more quickly than expected, so we recommend that you do not purchase alternative products until receiving final confirmation of your cancellation.
REFUNDS & CREDITS
After we accept your return, you will be issued a refund via the same payment method as you had originally used to place the order (Credit Card, ACH and Check). The refund amount will be composed of the original purchase price minus shipping charges. You will be sent an email confirming receipt of the return and your credit. Please allow an additional 5-7 days for the credit to appear on your account.
At Medriser, we're committed to ensuring your order reaches you in a timely manner. Our shipping policy guarantees that your order will be processed and dispatched within 1-2 business days from the date of purchase. Once your order is shipped, you can expect it to arrive at your doorstep within 3-5 business days. We partner with reliable shipping carriers to ensure safe and efficient delivery of your medical supplies and healthcare products. For any inquiries regarding your order status or shipping, please don't hesitate to contact our customer care team for assistance.
Payment Policy: Medriser offers convenient payment options to make your shopping experience seamless. We accept major credit cards, including Visa, Mastercard, American Express, and Discover, as well as PayPal for secure online transactions. Your payment information is encrypted and protected to ensure your privacy and security. For any payment-related inquiries or assistance, please feel free to reach out to our customer care team. We're here to help make your purchase process as smooth and hassle-free as possible.
Our Price Matching Policy
At Mediriser, we are dedicated to offering you the most competitive prices online. We maintain strong partnerships with our suppliers to establish minimum advertised pricing guidelines for all our competitors. This means that every other online store selling the same product is expected to offer it at the same price.
Price Match Guarantee
If, within 14 days of your purchase, you discover another online store offering a lower price for the same product, please bring it to our attention. We will promptly contact the brand to ensure they comply with the minimum advertised price policy. If you qualify for a refund, we will credit the price difference back to your credit card.
Your Confidence Matters
We want you to shop with absolute confidence, knowing that you are receiving the best possible price for the product. If you find that our own website has reduced the price of the item you ordered within 14 days of your purchase, we will also refund the price difference.
Requesting Your Partial Refund
To request a partial refund, simply follow these steps:
Email us at support@mediriser.com with links to the product on both our website and the other dealer's website where you found the price difference.
Ensure that you make this request within 14 days from the date of your order.
We will process the credit accordingly and ensure that you receive the best deal possible.
Limitations of Our Price Match Guarantee
While we are committed to providing competitive pricing, our Price Match Guarantee does come with certain limitations:
You must purchase the item from our website before requesting the Price Match Guarantee.
Promotions such as rebates, holiday sales, and "buy one, get one free" offers do not qualify.
The item must be in stock on the competitor's website and be sold as brand new.
The competitor must be an online store and may not have a physical retail location.
The website in question cannot be a discounter or auction site (e.g., eBay, Overstock, Walmart, Amazon, etc.).
The competitor must be an Authorized Retailer of the product.
Our Price Match Guarantee includes both the item price and shipping charges but excludes sales tax.
Contact Us for Price Match Inquiries at support@mediriser.com
If you have any questions or wish to confirm whether we can price match a product before making your purchase, please reach out to us. We are here to assist you in securing the best deals on the products you need. Your satisfaction and savings are our top priorities at Mediriser.
Fantastic experience with Mediriser! We purchased a red light therapy bed and an HBOT machine. The customer service team was incredibly responsive throughout the entire process. Even when we hit a few unexpected bumps, they completely took ownership and went above and beyond to resolve them. Highly recommended for wellness equipment!
I am an executive at a large technology company, and represent a major lifestyle society with over 400 members as its president. My passion is lifestyle, and I have spent considerable time and resources testing and reviewing a number of therapies from a large number of suppliers. Allow me to say that the experience I have had so far with this company and product has been beyond exceptional. First, the customer care I have received is second to none. The team has been highly responsive no matter the day and time, provided accurate and sincere information, and given me the feeling of being looked after. I have not experienced this level of customer care before, and I would like to highlight that it is exemplary and I am ultimately grateful for this. Secondly, the product is of high quality and works better than expected. I have become an avid fan of HBOT therapy since I have received your product and would wholeheartedly recommend this therapy and your company to anybody. Lastly, what your company is doing for people is exceptional as it enables the wider public to have a revolutionary therapy at a highly affordable rate at home. Thank you for your time, effort and contribution to society. Please continue this great mission! Best regards.
Clinical excellence in a home setting. The UltraCare XT handles everything my wife's complex care protocol requires. The range of adjustment is excellent and the motor system is quiet and smooth. Her nursing team commented that having proper clinical equipment at home has made a genuine difference in her care quality. Mediriser was professional throughout.
I am really happy with my OxyRevo chamber. The support team was really helpful in helping me assemble it and to get the most out of my chamber. They are well priced for the quality! Thanks!
We recently purchased a Forward 90 from OxyRevo to treat my 5 year old son. He has horrible sores and itching from severe eczema. We had been paying $150 per week to have the HBOT treatment at a clinic. So, we decided it was time to buy an in-home unit. The HBOT treatment works wonders, and heals his skin within a day or two. We did intensive research to find the best system for our family, evaluating a dozen or more systems. After deciding on the OxyRevo Forward90, we couldn't be more happy. The unit is extremely high quality, comfortable, and easy to use. We really like that we can enter the chamber with our son, and sit upright while we watch movies together inside during treatment. The customer service has been top notch. The team even met with me via video chat to walk me through the showroom and explain the device in person before we bought it. We highly recommend OxyRevo, and our son's skin is as clear as it's ever been!
Compact and efficient the Chair Pro is ideal if space is limited. It fits comfortably in my home office and I do sessions during my lunch break. The 1.4 ATA is great for general wellness and cognitive performance. Mediriser was professional and communicative throughout the entire buying process.
The lying position in the Airvida Ultra makes sessions feel like true rest rather than a medical procedure. After six weeks of regular use my inflammation markers have dropped noticeably according to my doctor. The hard shell construction is premium and the 2.0 ATA ceiling gives flexibility for various therapeutic goals. Mediriser handled delivery and setup support perfectly.
The 550lb capacity of the Oasis Expandable was the primary reason we chose it and it handles the load with ease. The hi-low function is smooth and the expandable width means my husband has room to move comfortably. All electric adjustments work reliably. Mediriser was thorough in confirming the capacity and dimensions for our room before we ordered.
