Kyota Zenyu M338 Massage Chair

Kyota Zenyu M338 Massage Chair

Experience the ultimate in relaxation with the Kyota® Zenyu M338 Massage Chair—a harmonious blend of next-generation technology and personalized comfort, designed to elevate every moment of your wellness journey.

At its core is a 4-node back massage mechanism that moves with precision to deliver deeply therapeutic relief along your spine, neck, and shoulders. The chair's TrueFit® Body Scanning system ensures each massage session is tailored to your unique shape, while Zero Gravity Recline elevates your knees above your heart to promote circulation and full-body relaxation. For added luxury, the Reflexology Foot Roller works in harmony with soothing airbags to target pressure points and melt away tension from head to toe. Navigating your wellness experience is effortless with the Tablet-Style Controller or through Intelligent Voice Command + Control—just speak, and the chair responds. Built-in Bluetooth® Speakers let you unwind to your favorite playlist, podcast, or guided meditation. And thanks to Zero Wall Space-Saving Technology, the Zenyu M338 slides forward on its base as it reclines, requiring only minimal clearance from the wall—making it a seamless fit for any room.

Whether you're recovering after a long day or simply taking a well-deserved break, the Kyota® Zenyu M338 transforms everyday moments into immersive, full-body retreats.

Specifications

Kyota Zenyu M338 Specs

Track Type / Length: L-Track / 41"

Zero Wall Clearance: 2"

Ideal Height: 5'0" – 6'2"

Ideal Weight: 330 lbs

Chair Weight: 300 lbs

Features

4-Node Roller Mechanism

4-node traveling back mechanism delivers shiatsu, kneading, tapping, and knocking massage techniques for deep, targeted relief along the entire spine.

18 Auto Programs

Convenient, choreographed automated programs with the push of a button. Each program automatically changes massage techniques, intensities, and chair movements for a complete session.

TrueFit® Body Scanning

Special technology within the hardware and software pinpoints the user's size and shape, delivering a customized massage experience tailored specifically to them.

Foot Reflexology Roller

Replicating the thumb and finger technique of applying pressure to vital points on the soles of the feet, sending relief to other areas of the body.

Airbag Compression Therapy

Airbags located throughout the chair inflate and deflate to provide a rhythmic compression sensation on the muscles, improving circulation and reducing tension.

Tablet Style Controller

Fully control all aspects of your massage with an intuitive tablet-style controller — simple, visual, and easy to navigate from the comfort of your seat.

Intelligent Voice Command + Control

This hands-free feature works with an intelligent voice control system that allows you to activate massage programs simply by asking.

Bluetooth® Speakers

Use your phone or Bluetooth device to create your own world of relaxation with your favorite music, podcast, or guided meditation.

Weightless Zero Gravity Recline

Zero Gravity elevates your feet above your heart to improve circulation and reduces gravitational force on your spine, creating a sensation of complete weightlessness.

Zero Wall Space-Saving Technology

Space-saving design slides the chair forward when reclining, taking up less space in your room — perfect for any home setup with minimal wall clearance.

Lumbar Heating

Heating modules in the lower back of the chair provide a soothing sensation, loosening muscles and preparing your body for a deeper, more effective massage.

Metronome Rocking

Gently rocks your body in a soothing rhythm, mimicking a natural swaying motion that promotes relaxation and helps calm both the mind and body.

Owner's Manual

• Quick Start Guide
• Product Manual
• Kyota-Zenyu Sheet
• Assembly Guide

Warranty

4 Year U.S. and Canada Residential Limited Warranty

• Unlimited USA and Canada-based customer & technical support
• 4 Year structural framework warranty
• No-cost replacement on covered parts for 2 years
• Covered labor (in-home, if necessary) for 1 year

Warranty Period

For In-Home service, Kyota will arrange all covered parts deemed necessary to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence at no charge to the customer. If a particular part is no longer manufactured, Kyota may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Kyota is no longer responsible for making repairs under the warranty coverage.

Any repairs needed during the 2 year parts warranty coverage, Kyota will provide covered parts at no cost; however, the consumer is responsible for any and all shipping, duties, and brokerage fees on parts not covered by this warranty or covered but outside of the coverage period. Structure warranty is limited to the steel and steel-welded parts of the frame. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Kyota, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available within the major metropolitan areas of Canada and the United States. Rural areas are covered but may require extended intervals for service. Field Service requires pre-approval and, if necessary, must be performed by Kyota-authorized field service personnel to maintain warranty coverage.

Warranty Limitations and Exclusions

Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; damage created by pets, animals or insects; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased or acquired from unauthorized dealers. This warranty is not transferable. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.

To initiate a Kyota Warranty claim, simply call our Kyota Limited Warranty Service at 603-910-5333. Please be prepared to describe the product that needs service and the nature of the problem. A purchase receipt is required. All repairs and replacements must be authorized in advance. Service options, parts availability and response times will vary. You are responsible for delivery and the cost of delivery of the product or any parts to the authorized service center for replacement, per our instructions. Coverage under this Limited Warranty is limited to Canada and the United States of America, including the District of Columbia and the U.S. Territories of Guam, Puerto Rico, and the U.S. Virgin Islands.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Restock fees will be deducted in amounts ranging from 15% to 25% of the value of the item being returned. The minimum restock fee on lower-value orders will be $15.
To start a return, you can contact us at support@mediriser.com

At Medriser, we're committed to ensuring your order reaches you in a timely manner. Our shipping policy guarantees that your order will be processed and dispatched within 1-2 business days from the date of purchase. Once your order is shipped, you can expect it to arrive at your doorstep within 3-5 business days. We partner with reliable shipping carriers to ensure safe and efficient delivery of your medical supplies and healthcare products. For any inquiries regarding your order status or shipping, please don't hesitate to contact our customer care team for assistance.

Payment Policy:
Medriser offers convenient payment options to make your shopping experience seamless. We accept major credit cards, including Visa, Mastercard, American Express, and Discover, as well as PayPal for secure online transactions. Your payment information is encrypted and protected to ensure your privacy and security. For any payment-related inquiries or assistance, please feel free to reach out to our customer care team. We're here to help make your purchase process as smooth and hassle-free as possible.

Our Price Matching Policy

At Mediriser, we are dedicated to offering you the most competitive prices online. We maintain strong partnerships with our suppliers to establish minimum advertised pricing guidelines for all our competitors. This means that every other online store selling the same product is expected to offer it at the same price.

Price Match Guarantee

If, within 14 days of your purchase, you discover another online store offering a lower price for the same product, please bring it to our attention. We will promptly contact the brand to ensure they comply with the minimum advertised price policy. If you qualify for a refund, we will credit the price difference back to your credit card.

Your Confidence Matters

We want you to shop with absolute confidence, knowing that you are receiving the best possible price for the product. If you find that our own website has reduced the price of the item you ordered within 14 days of your purchase, we will also refund the price difference.

Requesting Your Partial Refund

To request a partial refund, simply follow these steps:

Email us at support@mediriser.com with links to the product on both our website and the other dealer's website where you found the price difference.

Ensure that you make this request within 14 days from the date of your order.

We will process the credit accordingly and ensure that you receive the best deal possible.

Limitations of Our Price Match Guarantee

While we are committed to providing competitive pricing, our Price Match Guarantee does come with certain limitations:

You must purchase the item from our website before requesting the Price Match Guarantee.

Promotions such as rebates, holiday sales, and "buy one, get one free" offers do not qualify.

The item must be in stock on the competitor's website and be sold as brand new.

The competitor must be an online store and may not have a physical retail location.

The website in question cannot be a discounter or auction site (e.g., eBay, Overstock, Walmart, Amazon, etc.).

The competitor must be an Authorized Retailer of the product.

Our Price Match Guarantee includes both the item price and shipping charges but excludes sales tax.

Contact Us for Price Match Inquiries at support@mediriser.com

If you have any questions or wish to confirm whether we can price match a product before making your purchase, please reach out to us. We are here to assist you in securing the best deals on the products you need. Your satisfaction and savings are our top priorities at Mediriser.