Stair LiftsStair Lifts

The Mobile Stairlift is designed to transport riders down stairs safely and efficiently. The lightweight and portable Mobile Stairlift Evacuation Chair does not require pre-installed tracks, and is able to carry up to 400 pounds. To prevent injury, it is recommended that the operator be properly trained in the Stairlift's use, and that they first practice descending stairs without a rider. This chair is designed for rounded/circular stairs. 

What's Included

• 1 Helix Mobile Stairlift Chair

• 1 Battery & Charger

• 1 Safety Head Restraint

• 2 Keys

• 1 Lap Belt

• 1 Dust Cover

• 1 Instruction Manual

Key Features

• Battery Operated: With a full battery, you'll get over 120 flights on a single charge.

• Portable: Folds down to a fraction of its operational size and fits in almost any car trunk.

• Motorized Tracks: Whether ascending or descending, let the tracks do the heavy lifting.

• Easy to Operate: Designed to help you assist your loved ones in an easy and safe method.

• Safety Features: Includes a padded upper control handle, rear and lower handles for comfortable maneuvering, and an anti-slip Ultra Grip track system.

• Ergonomic Design: Built with user comfort in mind, featuring a cushioned seat and multiple safety mechanisms.

Specifications

• Load Capacity: 400 lbs.

• Product Weight: 62 lbs.

• Unfolded Size: 48.5” L x 20” W x 62.5” H

• Folded Size: 13.4” L x 22.4” W x 43.3” H

• Climbing Speed: 0.4 meters per second

• Climbing Distance: Up and down 120 flights on a single charge

• Primary Material: Aluminum

• Support Wheel Size: Front Wheel 4” Diameter, Rear Wheel 5” Diameter

Benefits

• Safe and Efficient: Ensures safe and efficient stair navigation for individuals up to 400 pounds.

• Portable and Convenient: Easily folds and fits in most car trunks, making it perfect for travel and storage.

• User-Friendly: Simple to operate, providing peace of mind for both the patient and the caregiver.

Warranty

Lifetime warranty on frame welds and 6 months on replacement parts.

FAQ

General Requirements

• Can the Helix Mobile Stairlift be used daily?

  • Yes, it is designed for everyday use.

• What are the dimensions of the Helix Mobile Stairlift when folded and unfolded?

  • Folded: 13.4” L x 22.4” W x 43.3” H, Unfolded: 48.5” L x 20” W x 62.5” H.

• Can the Helix Mobile Stairlift be used on curved or spiral staircases?

  • Yes, it is specifically designed for curved and circular staircases.

• What are the physical requirements for operating the Helix Mobile Stairlift?

  • The operator must be able to handle the weight of the occupant and any additional equipment.

• On which floors can I use the Helix?

  • It can be used on any floor with a landing requirement of 48" for bottom and top landings, and 44" x 44" for between flights landing to make a 90-degree turn.

• When will my Helix Mobile Stairlift ship after ordering?

  • Orders typically ship the same day within the Continental USA & Canada.

• How many people are needed to operate the Helix Mobile Stairlift?

  • It can be operated by one person.

• Does the Helix come fully assembled?

  • Yes, it comes fully assembled.

• How long does the battery on the Helix last?

  • The battery lasts for over 120 flights on a single charge.

• Can I buy replacement batteries?

  • Yes, replacement batteries are available for purchase.

• Do you offer payment plans for the Helix?

  • Yes, payment plans are available.

• Does the Helix Mobile Stairlift come with a money-back guarantee?

  • Yes, it comes with a 7-day money-back guarantee.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Restock fees will be deducted in amounts ranging from 15% to 25% of the value of the item being returned. The minimum restock fee on lower-value orders will be $15.
To start a return, you can contact us at support@mediriser.com

At Medriser, we're committed to ensuring your order reaches you in a timely manner. Our shipping policy guarantees that your order will be processed and dispatched within 1-2 business days from the date of purchase. Once your order is shipped, you can expect it to arrive at your doorstep within 3-5 business days. We partner with reliable shipping carriers to ensure safe and efficient delivery of your medical supplies and healthcare products. For any inquiries regarding your order status or shipping, please don't hesitate to contact our customer care team for assistance.

Payment Policy:
Medriser offers convenient payment options to make your shopping experience seamless. We accept major credit cards, including Visa, Mastercard, American Express, and Discover, as well as PayPal for secure online transactions. Your payment information is encrypted and protected to ensure your privacy and security. For any payment-related inquiries or assistance, please feel free to reach out to our customer care team. We're here to help make your purchase process as smooth and hassle-free as possible.

Our Price Matching Policy

At Mediriser, we are dedicated to offering you the most competitive prices online. We maintain strong partnerships with our suppliers to establish minimum advertised pricing guidelines for all our competitors. This means that every other online store selling the same product is expected to offer it at the same price.

Price Match Guarantee

If, within 14 days of your purchase, you discover another online store offering a lower price for the same product, please bring it to our attention. We will promptly contact the brand to ensure they comply with the minimum advertised price policy. If you qualify for a refund, we will credit the price difference back to your credit card.

Your Confidence Matters

We want you to shop with absolute confidence, knowing that you are receiving the best possible price for the product. If you find that our own website has reduced the price of the item you ordered within 14 days of your purchase, we will also refund the price difference.

Requesting Your Partial Refund

To request a partial refund, simply follow these steps:

Email us at support@mediriser.com with links to the product on both our website and the other dealer's website where you found the price difference.

Ensure that you make this request within 14 days from the date of your order.

We will process the credit accordingly and ensure that you receive the best deal possible.

Limitations of Our Price Match Guarantee

While we are committed to providing competitive pricing, our Price Match Guarantee does come with certain limitations:

You must purchase the item from our website before requesting the Price Match Guarantee.

Promotions such as rebates, holiday sales, and "buy one, get one free" offers do not qualify.

The item must be in stock on the competitor's website and be sold as brand new.

The competitor must be an online store and may not have a physical retail location.

The website in question cannot be a discounter or auction site (e.g., eBay, Overstock, Walmart, Amazon, etc.).

The competitor must be an Authorized Retailer of the product.

Our Price Match Guarantee includes both the item price and shipping charges but excludes sales tax.

Contact Us for Price Match Inquiries at support@mediriser.com

If you have any questions or wish to confirm whether we can price match a product before making your purchase, please reach out to us. We are here to assist you in securing the best deals on the products you need. Your satisfaction and savings are our top priorities at Mediriser.