The Deluxe Outdoor Stair Lift by AmeriGlide can heft up to 350 pounds of user weight and is designed to withstand inclement weather and keep operating smoothly! Three protective covers are also included with the stair lift to provide optimal protection from the harshest conditions. (Note: weight capacity is reduced to 250 pounds if the track length is 16 feet or longer.)
Outdoor Stair Lifts are not intended for use in snow and ice.
AmeriGlide Distributing 2019 Inc. warrants to the original purchaser (non-transferable) of a stair lift, vertical lift, dumbwaiter, elevator, or incline platform lift manufactured by or for AmeriGlide Distributing 2019 to be free from defects in material or workmanship during the Warranty Period defined as follows:
30 Days for batteries
2 Years for component parts including the circuit boards
2 Years for the drive train (motor and gear box), gear rack, pinion gear
The company shall repair/replace defective parts with new or reconditioned parts; or replace with an entirely new Product at AmeriGlide Distributing 2019's option, without charge to the original purchaser. Shipping costs to and from AmeriGlide Distributing 2019 for returns pursuant to this Limited Warranty shall be paid by the purchaser.
Original parts replaced by AmeriGlide Distributing 2019 or an authorized dealer, become the property of AmeriGlide Distributing 2019. Any after-market additions or modifications will not be warranted. The purchaser is responsible for the payment, at current rates, for any service or repair outside the scope of this Limited Warranty.
AmeriGlide Distributing 2019 makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to this Product other than as set forth herein.
AmeriGlide Distributing 2019 makes no warranty or representation, either express or implied, with respect to other manufacturer's product or documentation, quality, performance, merchantability, fitness for a particular purpose, or conformity to any representation or description.
Except as provided below, AmeriGlide Distributing 2019 is not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the Product. Under no circumstances shall AmeriGlide Distributing 2019 be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the product.
This Limited Warranty and remedies set forth herein are exclusive and in lieu of all others, oral or written, expressed or implied. No reseller, agent or employee is authorized to make any modification, extension or addition to this Limited Warranty.
Labor costs are not covered by this Limited Warranty.
Limited Warranty Conditions
The above Limited Warranty is further subject to the following conditions: This Limited Warranty extends only to Products distributed and/or sold by AmeriGlide Distributing 2019. Only applicable to Products purchased and operated in USA and Canada.(Within the USA includes only the 50 US States.)
This Limited Warranty covers only "normal use" of the Product ("Normal Use" as used herein, is defined as "the use by a single individual who meets the maximum capacity designated by the unit data tag and operates the unit as defined by the guidelines and instructions presented in this document"). AmeriGlide Distributing 2019 shall not be liable under this Limited Warranty for any damage or defect resulting from (i) misuse, abuse, neglect, improper shipping, storage, or operation; (ii) service or alteration by anyone other than the company; or (iii) damages incurred through irresponsible, non-intended, or any other use other than Normal Use.
You must retain your bill of sale or other proof of purchase to receive Limited Warranty service. No Limited Warranty extension nor extension of the Warranty Period will be granted for any replacement part(s) nor any new Product furnished to the purchaser in fulfillment of this Limited Warranty.
Please note, any warranty services or questions must be accompanied by the serial number, located on the chassis of the lift. This number serves as your warranty number and must be retained. AmeriGlide Distributing 2019 will offer no warranty service without this number.
All warranty claims must be reported to the dealer from whom the lift was purchased as they have responsibility for handling your warranty claim. The dealer is to contact the Service Department of AmeriGlide Distributing 2019 and provide the serial number of the lift along with a description of the events leading to the warranty claim. Dealers may charge for labor, service, travel, or other associated costs to make repairs, and such charges are not covered by this Limited Warranty. All parts used to replace defective materials must be genuine AmeriGlide Distributing 2019 parts to be covered by this Limited Warranty. This Limited Warranty gives you specific legal rights, and you many have other rights which may vary from state to state.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Restock fees will be deducted in amounts ranging from 15% to 25% of the value of the item being returned. The minimum restock fee on lower-value orders will be $15. To start a return, you can contact us at support@mediriser.com
At Medriser, we're committed to ensuring your order reaches you in a timely manner. Our shipping policy guarantees that your order will be processed and dispatched within 1-2 business days from the date of purchase. Once your order is shipped, you can expect it to arrive at your doorstep within 3-5 business days. We partner with reliable shipping carriers to ensure safe and efficient delivery of your medical supplies and healthcare products. For any inquiries regarding your order status or shipping, please don't hesitate to contact our customer care team for assistance.
Payment Policy: Medriser offers convenient payment options to make your shopping experience seamless. We accept major credit cards, including Visa, Mastercard, American Express, and Discover, as well as PayPal for secure online transactions. Your payment information is encrypted and protected to ensure your privacy and security. For any payment-related inquiries or assistance, please feel free to reach out to our customer care team. We're here to help make your purchase process as smooth and hassle-free as possible.
Our Price Matching Policy
At Mediriser, we are dedicated to offering you the most competitive prices online. We maintain strong partnerships with our suppliers to establish minimum advertised pricing guidelines for all our competitors. This means that every other online store selling the same product is expected to offer it at the same price.
Price Match Guarantee
If, within 14 days of your purchase, you discover another online store offering a lower price for the same product, please bring it to our attention. We will promptly contact the brand to ensure they comply with the minimum advertised price policy. If you qualify for a refund, we will credit the price difference back to your credit card.
Your Confidence Matters
We want you to shop with absolute confidence, knowing that you are receiving the best possible price for the product. If you find that our own website has reduced the price of the item you ordered within 14 days of your purchase, we will also refund the price difference.
Requesting Your Partial Refund
To request a partial refund, simply follow these steps:
Email us at support@mediriser.com with links to the product on both our website and the other dealer's website where you found the price difference.
Ensure that you make this request within 14 days from the date of your order.
We will process the credit accordingly and ensure that you receive the best deal possible.
Limitations of Our Price Match Guarantee
While we are committed to providing competitive pricing, our Price Match Guarantee does come with certain limitations:
You must purchase the item from our website before requesting the Price Match Guarantee.
Promotions such as rebates, holiday sales, and "buy one, get one free" offers do not qualify.
The item must be in stock on the competitor's website and be sold as brand new.
The competitor must be an online store and may not have a physical retail location.
The website in question cannot be a discounter or auction site (e.g., eBay, Overstock, Walmart, Amazon, etc.).
The competitor must be an Authorized Retailer of the product.
Our Price Match Guarantee includes both the item price and shipping charges but excludes sales tax.
Contact Us for Price Match Inquiries at support@mediriser.com
If you have any questions or wish to confirm whether we can price match a product before making your purchase, please reach out to us. We are here to assist you in securing the best deals on the products you need. Your satisfaction and savings are our top priorities at Mediriser.
