Warranty Policy
Newtowne Hyperbarics warrants your product to be free from defects in material and workmanship for a period of 2 Years from the original date of purchase. If you discover a defect in a product covered by this warranty, we will repair at our option using new or refurbished components, or if repair is not possible, replace the item.
This warranty covers defects in manufacturing discovered while using the product as recommended by the manufacturer. The warranty does not cover loss or theft, damage caused by misuse, abuse, unauthorized modification, improper storage conditions, lightning, or natural disasters. The cost of shipping to and from the factory is the responsibility of the owner. Should the product(s) fail, your sole recourse shall be repair or replacement, as described in the preceding paragraph.
IMPORTANT: USE OF UNAUTHORIZED SEALANTS/ADHESIVES/SOLVENTS OR UNAUTHORIZED MODIFICATION WILL VOID YOUR WARRANTY—this includes duct tape, super glue, any product w/ silicone, urethane adhesives, etc…
By installing or using the product, the user accepts all terms described herein.
Extended warranty is available and may be purchased any time within the first 2 year warranty period.
Manual
User Manual Download
FAQ's
Comfort
To make the hyperbaric experience more pleasant you should be as comfortable as possible. Take care of restroom needs, gather items for inside the chamber, and dress in comfortable clothing (no sharp items such as belt buckles, jewelry, etc..) before entering the chamber for treatment. You may also want to put a lamp near the chamber for additional reading light.
Ear Squeeze
Most people experience pressurization in their ears while the chamber is pressurizing and depressurizing. Do not wear ear plugs or hearing aids when compressing. You can employ the following equalization procedures to alleviate Ear Squeeze:
- Yawning
- Swallowing
- Rotating the jaw / Chewing
- Valsalva technique: pinch off the nostrils and blow gently through your nasal cavity until the pressure is equalized.
- The rate of pressurization can be controlled using the Air Deflate Valve. Open the Valve slightly until ears are comfortable - close the valve to continue pressurizing.
- DO NOT CONTINUE USAGE IF YOU EXPERIENCE PAIN OR ARE UNABLE TO CLEAR YOUR EARS. DE PRESSURIZE AND CALL THE FACTORY 410-575-4220
How do I Get the military/first responder discount?
The Tent military option is discounted for first responders, law enforcement, veterans and their family members.
A proof of service is required for any military discounts. Please send proof of
service to support@mediriser.com
Lung Squeeze
Lung (thoracic) Squeeze is easy to prevent if you do not hold your breath during compression / decompression. Breathe normally while inside the chamber. In the unlikely event of rapid decompression you must exhale.
Carbon Dioxide
While inside the hyperbaric chamber the user is in an enclosed structure. Carbon Dioxide exhaled while breathing is not a concern as long as the air compressor is running. The air compressor must be running while the chamber is in use. In the event of a power failure, don't panic: there will be enough oxygen in the chamber to allow time for the chamber to decompress and to be opened normally.
WHAT IS MILD HYPERBARIC THERAPY?
Mild hyperbaric therapy refers to Hyperbaric Oxygen Therapy at lower, safer, pressures.
WILL HBOT HELP MY CONDITION?
Whether HBOT will be beneficial for your personal circumstances is best discussed with your physician. To research the effects of HBOT on a particular condition or disease you can do a search for... "HBOT and [the condition]"
WHAT IS THE DIFFERENCE BETWEEN MILD HBOT AND THE UNITS FOUND IN HOSPITALS?
While hard HBOT with 100% oxygen results in greater oxygen saturation in the tissues, many conditions respond well to mild HBOT. In some clinical trials, there has been virtually no difference in clinical outcome between mild HBOT and hard HBOT. In addition, mild HBOT has no known safety risks with fire or oxygen toxicity, and it is substantially less expensive.
WHY NEWTOWNE HYPERBARICS?
- 100% Safety record
- Exclusive Safety features
- Over 20 years manufacturing & designing chambers
- 2 Year Warranty
