Equipment Limited Warranty
Please read this agreement carefully before using this product. by using this equipment, you acknowledge that you have read and understood all the terms and conditions of this agreement and that you are consenting to be bound by this agreement.
VACUACTIVUS as fitness and spa equipment manufacturer warrants all new products to be free from defects in materials and manufacture for the warranty periods set forth below. The warranty periods commence on the invoice date of the original purchase. This warranty applies only against defects discovered within the warranty period and extends only to the original purchaser of the product. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period only. To claim under this warranty, the buyer must notify Manufacturer or your authorized VACUACTIVUS Distributor within 30 days after the date of discovery of any nonconformity and make the a ected product available for inspection by Manufacturer or its service representative. Manufacturer’s obligations under this warranty are limited as set forth below.
All VACUACTIVUS products carry a standard one year manufacturers warranty that covers the body, motors, and parts. Also our clients can get option with unlimited after warranty service.
All Commercial Products manufactured and sold are subject to the terms and conditions set forth herein
- Structural Frame/Body: 2 years
- Motors: 1 year
- Mechanical and Electrical Parts : 1 year
- High Wear Console Items, including: Headphone Jacks, and USB Connectors: 90 days
- Color or other type of touch screens and/or Media connectors: 90 days
Product Labor: 1 year
The manufacturer of fitness equipment provides a 12-month warranty provided proper use in accordance with the instruction manual. Available unlimited after warranty technical support.
The Manufacturer of fitness equipment undertakes to remove free of defects revealed during the term of this Agreement.
In the case of minor irregularities relating to the operation of equipment, the Fitness Equipment Manufacturer will send the replacement parts with instructions to remove the fault. This is to reduce the downtime of the device. If the problem is serious, the manufacturer sends a service company or an authorized service representative located for fix hard break problem.
Fitness or SPA Equipment defects revealed during the warranty period will be removed free of charge within a period not longer than 90 days from the date of notification.
For safe and proper operation of the fitness devices is recommended to periodically (at least one time per 6 months) to check the device and the electrical system or periodic maintenance.
Warranty does not cover damage to equipment caused by:
Improper handling or operation contrary to the intended purpose, force majeure (fire, flood, lightning) mechanical damage, additional changes and modifications.
moving the equipment and installation elsewhere. unproperly installation via third party unauthorized access or damaged warranty seals
The warranty does not cover the following components:
– Connecting cords, plugs, sockets, switches, buttons, batteries, cables, wire cover, belts, exercise skirts, rolls, pedals, working jets, working surface, aroma containers, massage mats, decorative strips, andetc.
– Consumable parts, which are naturally subject to wear during operation, such as : strips bearing, belts, ropes, springs, bearings, track tops and belts, hydraulics, belts, pulleys, hinges, wedges, screw connections, leather surfaces, wood bottom surface, extra wood parts, pillows, chairs etc. unless disclosed in these parts defect is not the result of normal wear and tear, and established the causes inherent in this element.
Also This Limited Warranty shall not apply to
- Any software updates.
- Software defects that do not materially and negatively a ect the exercise functionality of the product under normal use conditions at the time of installation.
- Consumable goods or cosmetic items of the product, to include all plastic or painted surfaces, the exterior of which has been damaged or defaced as a result of abuse, misuse, accident, improper service or installation, mishandling or modification in design or construction not authorized by VACUACTIVUS; including, without limitation, use or incorporation of any non-OEM (Original Equipment Manufacturer) replacement parts.
- Cosmetic, structural, or functional damage (including rust, corrosion and unusual wear) caused by failure to follow the maintenance procedures described in the product documentation.
- Repairs performed on VACUACTIVUS equipment missing a serial number or with a serial tag that has been altered or defaced.
- Service calls to correct installation of the equipment or instruct owners on how to use the equipment.
- RFID tokens.
- Cable raceway and fuse systems.
- Pickup and delivery involved with repairs.
- Any labor costs incurred beyond the applicable labor warranty period.
The powers of the guarantee is not also entitled, if disclosed to the Fitness & SPA Equipment defect is a result of:
a) mechanical damage (by mechanical damage must be understood for example. damage caused by mechanical intentional or inadvertent actuation force external to the device)
b) thermal damage, chemical and all other damages resulting from the action of external factors, independent of the Guarantor (including, in particular damage caused by the so-called. surges in the power grid, lightning, etc.)
c) use of incompatible equiment manual of operating or cleaning
d) improper equipment protection against adverse external factors (humidity, temperature, foreign objects, which leaked to the equipment)
e) the non-required (according to the manual), consumables (including, in particular raceway damage resulting from all types of non-grease).
f) damage arising from improper use,
g) modifications and design changes made by the user or other unauthorized persons to such action by the Guarantor,
h) deliberate actions of the User or other persons for which the guarantor is not responsible.
i) use of the Equipment for its intended purpose,
j) damage to equipment caused by improper installation or changed default installation setting,
k) damage when operating the faulty device.