When you are in the Axiom RACER Chair/Trailer you are “Not defined by a diagnosis”.
You ARE an Ironman, a Triathlete, a Competitor.
You are Brave! You are Courageous! You will Persevere!
The Axiom RACER Chair/Trailer was created to give athletes the option of having a single piece of equipment to fulfill multiple needs.
Adaptive Star offers many customization options to families to help passengers with positioning. We don’t say no, we say we WILL find a way. Please contact us today to discuss your customization options and get out on the road to making a difference.
Thank you forpurchasing an Adaptive Star Indoor/Outdoor Mobility Push Chair. We have created a warrantythat will keep your unit in top conditionand headache free. Thefollowing warranty is on workmanship andmaterials from the date of originalconsumerpurchase:
A5-yearwarranty on the frame
A1-year warranty onparts and soft goods. Exclusions Include:
Parts that require replacement under normal use.
Damage or malfunction caused by negligence or abuse.
Foam grips, inner tubes, tires, and brake pads are specifically excluded.
Adaptive Star will, atitsoption, repair orreplace defective parts upon delivery to our service centeraccompanied by proof ofdate of first consumer purchase, such as a copy of a sales receipt. Please refer to thestore where you madeyour purchase for returns and refunds as Adaptive star does notgive direct refunds.Purchaser is responsible for initial shippingchargesrequired to ship theproductfor warranty service.Purchaser isalso responsible for all applicable duties and / or Custom charges. Thereturncharges will be at AdaptiveStar’sexpense.Pleaseinclude your name, address, telephone number, email addressand a briefdescriptionoftheproblem. AdaptiveStar does not accept delivery of any productwithout a Return Authorization #clearly markedonthereturnshipment box and shipping label.
All implied warranties, including warranties ofmerchantability and fitness for a particular purpose arelimited indurationto the length of this warranty. AdaptiveStar will not be liable for any incidental,consequential,or other damages, including, withoutlimitation,damagesresulting from loss of use. Always keep the box the chaircame inuntilyou know the chair iscomplete and in working order. In the event ofUPSdamagedpackagecall themso that a driver can come out and inspect the package. A claim cannot be filedwithoutthe box the chair came in.Some states do not allow limitations on howlongan implied warranty last and/or so not allow the exclusionorlimitation or incidental or consequential damages, so the above limitation may not apply to you.This limitedwarranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
Your completesatisfactionis our goal. Please let us know if you are dissatisfied with any of our products. We willdo our very best to correct the situation and make you happy. Feel free to contact us and sendphoto. We love tohear from you!
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Restock fees will be deducted in amounts ranging from 15% to 25% of the value of the item being returned. The minimum restock fee on lower-value orders will be $15. To start a return, you can contact us at support@mediriser.com
At Medriser, we're committed to ensuring your order reaches you in a timely manner. Our shipping policy guarantees that your order will be processed and dispatched within 1-2 business days from the date of purchase. Once your order is shipped, you can expect it to arrive at your doorstep within 3-5 business days. We partner with reliable shipping carriers to ensure safe and efficient delivery of your medical supplies and healthcare products. For any inquiries regarding your order status or shipping, please don't hesitate to contact our customer care team for assistance.
Payment Policy: Medriser offers convenient payment options to make your shopping experience seamless. We accept major credit cards, including Visa, Mastercard, American Express, and Discover, as well as PayPal for secure online transactions. Your payment information is encrypted and protected to ensure your privacy and security. For any payment-related inquiries or assistance, please feel free to reach out to our customer care team. We're here to help make your purchase process as smooth and hassle-free as possible.